Front Desk Agent - Fresh Graduates Welcome to Apply

Join our dynamic hospitality team as a Front Desk Agent and kickstart your career in the exciting tourism industry! We're seeking passionate fresh graduates with exceptional customer service skills to serve as the first point of contact for our valued guests. This role offers an ideal opportunity to work in a vibrant environment at Private Advertiser in Sidoarjo, where you'll play a crucial role in ensuring our guests have a memorable stay. As a Front Desk Agent, you'll be responsible for handling check-ins, check-outs, and managing guest inquiries, all while maintaining a warm and welcoming atmosphere.

Private Advertiser is a well-established company in the hospitality sector, known for its commitment to excellence and guest satisfaction. With a focus on providing top-notch service, we are dedicated to creating a positive and inclusive work environment. This position is perfect for fresh graduates looking to gain valuable experience in the hospitality industry, with opportunities for growth and development.

📋 Tanggung Jawab Pekerjaan

• Handling guest check-ins and check-outs efficiently and accurately.
• Managing guest inquiries and resolving issues promptly.
• Maintaining a clean and organized front desk area.
• Assisting with reservations and room assignments.
• Providing excellent customer service and ensuring guest satisfaction.
• Assisting with front office administrative tasks.
• Collaborating with other departments to ensure smooth operations.
• Promoting our hotel's amenities and services to guests.

🎓 Kualifikasi & Syarat

• Fresh graduate from a hospitality, tourism, or related field.
• Excellent communication and customer service skills.
• Ability to work well under pressure and manage multiple tasks.
• Strong organizational and time management skills.
• Fluency in both English and Indonesian languages.
• Basic computer skills, including proficiency in Microsoft Office.
• Willingness to learn and adapt to new situations.
• Positive attitude and a passion for the hospitality industry.

🛠️ Keahlian

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